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Adventures in Businessing

Adventures in Businessing (AIB) is the culmination of over 60 years in organizational leadership experience between three best friends and business partners. Discover the how working together should work.
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Now displaying: Page 1
Jun 10, 2021

Show Notes

 

  • [0:01:01] Episode Summary & Intro 

 

  • Machoman, Koolaid Man, or Wolfman Jack?

 

  • [0:02:04] Communication Round 2

 

  • Brief Recap of the Last Episode
  • Real Time Communication vs Asynchronous 
    • We started collocated, in-office and transitioned to remote work.
  • Benefits of Synchronous Communication
    • While is it so alluring to maintain?
    • Let’s be honest, real time communication is easier. 
      • But is it better?
  • There’s an Idea That Moving Fast is Superior to Being Methodical & Intentional
    • That idea is wrong, and here’s why.
    • Fast often equals “move quickly...and break things”.
  • Communicating Asynchronously is Something You Have to Learn
    • A skill like any other. 
  • We Often Confuse Activity with Progress
    • The truth is, you can be active but not get anything done. 
  • Asynchronous Communication Tends to be More Thoughtful, More Crafted
    • Be reading something, you get to sit down and really process communication.

 

  • [0:10:58] Asynchronous Communication as a Tool to Level the Playing Field  

 

  • How asynchronous communication benefits those who process communication atypically: neuro divergence, or otherwise on the spectrum. 
  • Not a speed typist? Asynchronous communication is a massive boon. 
    • Here’s why. 

 

  • [0:13:33] How Can We Set Guardrails & Best Practices for Asynchronous Expectations?

 

  • It takes practice. 
    • Not just writing but reading asynchronously. 
  • It requires mutual respect.
  • There should be shared understanding on a general timeframe of when you should hear a response. 
    • But sometimes just commenting that you’re still processing the last response and formulating your answer is key.
  • Silence is seen as approval, for better and worse. 

 

  • [0:17:20] There is a Cost to Real TIme

 

  • A one hour real time conversation isn’t “just a hour”, it’s four hours of business time taken.
    • When you move it asynchronous, it doesn’t take a hour of everyone’s time; it’s more thoughtful, and can allow those involved to come to solutions even quicker with little practice and training. 
    • Real time is expensive. 
  • We’re not saying you should never have real time conversations.
    • We are saying you should make sure they’re worth it. 
      • You want to combat the “this meeting could have been an email” notion.

 

  • [0:19:01] Should we be All Asynchronous All the Time?

 

  • The cost of asynchronous is a breakdown in real human connection. 
    • Left unchecked, this leads to work becoming soulless and transactional.
    • Connection is a fundamental piece.
  • It’s not one or the other. 
    • It’s about identifying the proper communication method for a given topic, task, idea, etc. 
    • It’s not ‘either or’, it’s ‘yes and’.
  • There is something to be said for asynchronous communication making it too easy not to intentionally document things. 
    • This is less than great. Be mindful of what needs to be documented. 

 

  • [0:22:55] Additional Challenges

 

  • Real time communication has the potential to steal the party’s best time to get ‘deep work’ done. 
    • Ask your team members when their preferred times to do deep work is, and schedule meetings around this time, not during it. 
    • Don’t steal productive time from team members...unless the meeting is innately conducive to (and dependent on) their role specific productivity.

 

  • [0:26:59] Be Thoughtful About Your Communication

 

  • Consider the following for your meetings and communication in general:
    • What is the best way to go about this particular communication?
      • (Synchronous or asynchronous?)
    • What's the best time?
    • What is the subject matter?
    • What do we need to get out of it?
    • Who needs to be here and why?
  • Communication is the hardest thing to do correctly and effectively in your business. 
    • But it’s also the most important thing to figure out today. 
  • Next Time on AIB
    • How to Do it All Better!
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