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Jun 3, 2021
Show Notes:
- [0:00:50] Episode Summary | Intro
- THE Jeremy Moore?
- 2nd Vaccine Preparation & Anxieties
- Last Episode Recap
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- Building and Developing Your Team
- [0:04:35] Getting Philosophical About Communication
- Why Communication Isn’t ‘One-Size-Fits-All’
- Dangers of Treating Distributed Communication Like You’re Collocated
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- How this is applicable to all areas of your life.
- “It started with pagers.”
- Always On, “As Soon as Possible” Culture is a Problem
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- Activity is not to be confused with progress.
- If you’re always available, when can you ever hope to do ‘deep work’?
- Anxiety induced by not being available, or forgetting your phone.
- [0:14:08] Story Time: Communication Awareness
- Developing Our Own Communication Tool
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- The justification, the goal, the whys and what-ifs.
- Permissions to Interrupt
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- Is it healthy, or reasonable?
- Not Having Little ‘Red Dot’ Notifications Waiting for You is Liberating
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- It takes time to reset your expectations and definition of work vs busy work.
- You’re More Than a Response Machine
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- Responding to notifications can feel productive, but it can kill creativity and progress by way of context switching.
- [0:20:09] Maybe There’s a Better Way Than Always On
- Training and Retraining Around Communication Expectations
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- We have been conditioned to get notifications and respond immediately.
- The list of items that require immediate attention in your organization is MUCH smaller than you’re willing to admit.
- Retraining “I need to know right now” is the major hurdle.
- The vast majority of “need to know” items can be saved for when you explicitly choose to engage with your email, phone, etc.
- Be Willing to Shift Your Understanding of Urgent & Important
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- You’re probably thinking: “But what if we have an emergency?”
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- Here’s why it’s probably NOT an emergency.
- [0:24:50] We Tend to “Solve” Management Problems with Software
- The Bigger Problem:
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- How and when you do, or do not, communicate with team members.
- Don’t Be Selfish
- Putting Out Little Fires Prevents You From Accomplishing the Meaningful
- [0:29:03] There Are Emergencies
- But they’re so much fewer than you think they are.
- Document and define emergencies, which details on how and when to respond.
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- Clarity on what is actually an emergency is very important, but use emergencies sparingly.
- Don’t let tools dictate how you run your business.
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- Slack is a perfect example of this.
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- Why James won’t log into Slack anymore.
- [0:32:49] Closing Thoughts
- “We all need more margin.”
- “Slower and more intentional is usually better.”
- Next Time on AIB
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