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Adventures in Businessing

Adventures in Businessing (AIB) is the culmination of over 60 years in organizational leadership experience between three best friends and business partners. Discover the how working together should work.
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Now displaying: Page 1
Jun 3, 2021

Show Notes:

 

  • [0:00:50] Episode Summary | Intro

 

  • THE Jeremy Moore?
  • 2nd Vaccine Preparation & Anxieties
  • Last Episode Recap
    • Building and Developing Your Team

 

  • [0:04:35] Getting Philosophical About Communication

 

  • Why Communication Isn’t ‘One-Size-Fits-All’
  • Dangers of Treating Distributed Communication Like You’re Collocated
    • How this is applicable to all areas of your life. 
    • “It started with pagers.”
  • Always On, “As Soon as Possible” Culture is a Problem
    • Activity is not to be confused with progress. 
    • If you’re always available, when can you ever hope to do ‘deep work’?
    • Anxiety induced by not being available, or forgetting your phone. 

 

  • [0:14:08] Story Time: Communication Awareness

 

  • Developing Our Own Communication Tool
    • The justification, the goal, the whys and what-ifs.
  • Permissions to Interrupt
    • Is it healthy, or reasonable?
  • Not Having Little ‘Red Dot’ Notifications Waiting for You is Liberating
    • It takes time to reset your expectations and definition of work vs busy work. 
  • You’re More Than a Response Machine
    • Responding to notifications can feel productive, but it can kill creativity and progress by way of context switching. 

 

  • [0:20:09] Maybe There’s a Better Way Than Always On

 

  • Training and Retraining Around Communication Expectations
    • We have been conditioned to get notifications and respond immediately.
    • The list of items that require immediate attention in your organization is MUCH smaller than you’re willing to admit. 
    • Retraining “I need to know right now” is the major hurdle. 
    • The vast majority of “need to know” items can be saved for when you explicitly choose to engage with your email, phone, etc. 
  • Be Willing to Shift Your Understanding of Urgent & Important
    • You’re probably thinking: “But what if we have an emergency?”
      • Here’s why it’s probably NOT an emergency. 

 

  • [0:24:50] We Tend to “Solve” Management Problems with Software

 

  • The Bigger Problem: 
    • How and when you do, or do not, communicate with team members.
  • Don’t Be Selfish
  • Putting Out Little Fires Prevents You From Accomplishing the Meaningful

 

  • [0:29:03] There Are Emergencies

 

  • But they’re so much fewer than you think they are. 
  • Document and define emergencies, which details on how and when to respond. 
    • Clarity on what is actually an emergency is very important, but use emergencies sparingly. 
  • Don’t let tools dictate how you run your business. 
    • Slack is a perfect example of this. 
      • Why James won’t log into Slack anymore. 

 

  • [0:32:49] Closing Thoughts

 

  • “We all need more margin.” 
  • “Slower and more intentional is usually better.”
  • Next Time on AIB  
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